Returns & Exchanges
At SINGER, we want you to be completely satisfied with your home appliances and sewing machines. If your purchase doesn't meet your expectations, you can return it within 30 days of delivery for a full refund or exchange.
Initiate Your Request
Log into your account portal or contact our customer support team with your order number to start the return process.
Prepare the Package
Securely pack the item in its original packaging, ensuring all accessories, manuals, and protective inserts are included.
Attach Shipping Label
Print the prepaid shipping label provided via email and affix it clearly to the outside of your return box.
Receive Your Refund
Once our warehouse inspects the returned unit, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing